🏆 Record month! 312 bookings in November — up 24% vs October.
Today · 09:00
📊 Dr. Khalid Ibrahim no-show rate at 11% — above 8% threshold this month.
Yesterday
AED 84,200
Revenue This Month
↑ 18% vs last month
312
Bookings by Cierge
↑ 24 this week
94%
Cierge Resolution Rate
↑ 2% vs last month
8%
No-Show Rate
↓ 12% vs last month
4.8
Avg Google Rating
★ 47 new reviews
Revenue Trend — November 2026
Today at a Glance
12
Bookings today
↑ 3 vs yesterday
AED 2,400
Today's revenue
↑ 18%
9
Calls handled
2 missed → recovered
24
WA conversations
22 by Cierge
Revenue by Channel
WhatsApp AI
62%
Cierge Voice
23%
Manual (staff)
15%
Top Doctors by Revenue (November)
Doctor
Bookings
Revenue
No-show
Dr. Sarah Al Mansouri
168
AED 46,200
6%
Dr. Khalid Ibrahim
144
AED 38,000
11%
Top Services This Month
Daily Bookings — November 2026
Bookings by Channel
Booking Status Breakdown
Language Distribution
Bookings by Hour of Day
Recent Bookings
Patient
Doctor
Service
Date & Time
Channel
Deposit
Status
94%
Cierge Resolution Rate
↑ 2% this month
1.4s
Avg Cierge Response Time
↓ 0.2s improved
18
Cierge Escalations
3 clinical, 15 admin
72%
Arabic via Cierge
Gulf dialect 61%
0
PII Incidents
Cierge — zero data breaches
Cierge Resolution Rate Trend
Escalation Reasons
Arabic Dialect Detection
Cierge Conversation Funnel
Conversations started
332
Intent understood
325
Slot offered
296
Deposit requested
282
Booking confirmed
272
Escalated to human
18
72 bookings made outside clinic hours (22% of total) — only possible with 24/7 Cierge.
Reminder Effectiveness
No-Show Rate vs Reminders
Active Campaigns This Month
24h + 2h Appointment Reminders
Sent 248Confirmed 89%No-show ↓62%
Missed-Call Recovery (WA)
Triggered 14Replied 71%Booked 8
No-Show Recovery
Sent 26Rebooked 42%AED 4,400 recovered
Google Review Requests
Sent 204Clicked 52%Reviews ↑ 47
Post-Visit Feedback (1–5)
Sent 204Replied 68%Avg 4.8 ★
Dormant Patient Recall
Tier
Patients
Sent
Booked
Revenue
90 days
38
38
14
AED 5,600
180 days
21
21
6
AED 2,400
365 days
12
12
2
AED 900
Total recall revenue
AED 8,900
Post-Visit Feedback Distribution
⭐⭐⭐⭐⭐ (5 stars)
72%
⭐⭐⭐⭐ (4 stars)
18%
⭐⭐⭐ (3 stars)
7%
⭐⭐ (1–2 stars)
3%
4-5 star responses → Google review request sent automatically
November 2026 Report — Demo Medical Centre
Auto-generated on 1 Dec 2026 · Sent to hello@alnoor-clinic.ae
AED 84,200
Total Revenue
↑ 18% vs Oct
312
Total Bookings
↑ 24% vs Oct
AED 8,900
Recall Revenue
From 71 patients
AED 4,400
No-Show Rebooked
42% rebook rate
AED 1,040
Deposits Retained
26 no-shows · kept
AED 999
Cierge Subscription
ROI: 84× this month
💳 No-show deposits retained this month: 26 no-shows × avg AED 40 deposit = AED 1,040 kept by clinic. Under Cierge's deposit-first policy, missed appointments are automatically protected.
AED 1,040
847
Total Active Patients
↑ 42 this month
138
New Patients
↑ 18% vs Oct
174
Returning Patients
56% of bookings
72%
Retention Rate
↑ 4% this month
AED 271
Avg Patient LTV (12mo)
↑ 8% growth
New vs Returning Patients — Monthly 2026
Acquisition Source
Nationality Mix
Language Preference
Visit Frequency
Monthly (12+/yr)
12%
Regular (6–12/yr)
28%
Occasional (2–5/yr)
38%
One-time (1/yr)
22%
Top Patients by Lifetime Value Names tokenised · PDPL compliant
Patient
Visits
Last Visit
Preferred Doctor
Language
Total Spent
Status
Fatima Al H. ****
14
Today
Dr. Al Mansouri
Arabic
AED 4,200
Active
Ahmad K. ****
11
3 Nov
Dr. Ibrahim
Arabic
AED 3,800
Active
James W. ****
9
Today
Dr. Al Mansouri
English
AED 3,100
Active
Priya S. ****
8
28 Oct
Dr. Al Mansouri
English
AED 2,650
At risk
Mariam Y. ****
6
5 Nov
Dr. Ibrahim
Arabic
AED 2,100
Active
2
Doctors on Cierge
1 specialist · 1 GP
78%
Avg Utilization Rate
↑ 6% vs Oct
AED 42,100
Avg Revenue / Doctor
↑ 18% vs Oct
8%
Avg No-show Rate
↓ 3pp vs Oct
4.8
Avg Satisfaction
★ 47 new reviews
Revenue per Doctor — November 2026
Bookings per Doctor — Monthly Trend
Doctor Performance Overview
Doctor
Specialty
Bookings
Revenue
Utilization
No-show
Rating
Status
Dr. Sarah Al Mansouri
General Medicine
168
AED 46,200
84%
6%
★ 4.9
Top
Dr. Khalid Ibrahim
Specialist
144
AED 38,000
72%
11%
★ 4.7
Stable
Capacity Utilization — November (% slots filled)
Staff Hours Saved by Cierge
64h
Staff hours saved
↑ 32% vs Oct
AED 3,840
Labour cost saved
@ AED 60/hr avg
332
WA conversations
Auto-handled by AI
9/10
Staff satisfaction
Monthly survey
AED 84,200
Revenue This Month
↑ 18% vs Oct
AED 90,000
Monthly Target
93.6% — AED 5,800 to go
AED 7,200
Outstanding (unpaid)
↑ AED 600 vs Oct
AED 22,400
Insurance Collected
3 pending claims
+22%
YoY Revenue Growth
Nov '25: AED 69k
Revenue vs Target — November 2026AED 84,200 / AED 90,000
93.6% of target reached · AED 5,800 remaining
Year-on-Year Revenue Comparison
Daily Revenue — November 2026
Payment Methods
Insurance Breakdown (UAE)
Daman (HAAD)
48%
AXA Gulf
22%
Oman Insurance
16%
MetLife
14%
💳 3 pending claims worth AED 3,600 (Daman, AXA)
Outstanding Payments
Patient
Service
Amount
Age
Patient ****4421
Consultation
AED 350
12d
Patient ****8872
Health Screening
AED 680
8d
Patient ****3310
Follow-up
AED 240
3d
Total outstanding
AED 7,200
CIERGE
YOUR DIGITAL CONCIERGE
Monthly Performance Report
Demo Medical Centre · Dubai
November 2026
November 2026 — Monthly Summary
Auto-generated by Cierge · Sent on 1 December 2026 · hello@alnoor-clinic.ae
Revenue at a Glance
AED 84,200
Total Revenue
↑ 18% vs October
312
Cierge Bookings
↑ 24% vs October
94%
Cierge Resolution Rate
↑ 2% this month
AED 8,900
Recall Revenue
71 dormant patients
AED 1,040
No-Show Deposits Kept
26 no-shows · protected
4.8 ★
Google Rating
47 new reviews
Revenue Breakdown
Cierge WhatsApp bookings (62%)AED 52,204
Cierge Voice bookings (23%)AED 19,366
Manual bookings by staff (15%)AED 12,630
No-show deposits retainedAED 1,040
Recall campaign revenueAED 8,900
No-show rebooked revenueAED 4,400
No-Show Deposit Protection
Total no-shows this month26
Average deposit per bookingAED 40
Deposits retained by clinicAED 1,040
No-shows rebooked within 48h11 of 26 (42%)
Revenue from rebooked no-showsAED 4,400
Without Cierge's deposit-first system, all 26 no-shows would generate AED 0 for the clinic. This month alone you protected AED 1,040 in guaranteed income and recovered AED 4,400 from rebooking.